Columat powers Paack’s Smart Lockers network:

Scaling to 1M monthly orders.

Digitalizing Corporate Logistics for Operational Excellence

Employees

2000

INDUSTRY

Corporate Office

USE CASE

Parcel management

CLIENT FROM

2025

"Columat has transformed the physical daily operations of T-Systems into an automated network of delivery and collection. A system designed for employees, ensuring 100% traceability manual intervention."

Ignacio

Global Workplace Manager

THE CHALLENGE

The Hidden Friction of Manual Corporate Logistics

In high-demand corporate environments, daily logistics are often managed "as they always have been"—manually. At T-Systems, package management fell by default onto reception and facilities teams, creating a structural friction that eroded efficiency.

01

Between 60 and 80 daily deliveries managed entirely by hand, with no automated control

01

Reception and facilities teams were spending 35% to 45% of their time directly managing parcels

01

An average of 25 to 30 daily interruptions diverted focus from high-value tasks to delivery coordination

01

Total reliance on specific staff schedules and physical presence for pick-ups and handovers

01

Important assets and documents changed hands without a digital audit trail, increasing the risk of loss

This scenario resulted in a saturated reception area and "hidden costs" driven by operational errors and time mismanagement.

THE RESULT

From Manual Chaos to Automated Precision

By implementing the Columat Ecosystem, T-Systems moved from a manual "reactive" model to an automated "self-service" flow.

-40%

Reduction in time dedicated to logistics tasks

-50%

Decrease in daily interruptions

100%

Traceability of all deliveries and pick-ups

+8K

Automatically processed transactions

THE SOLUTION

A Centralized Smart Exchange Hub

Columat deployed a modular hardware and software solution integrated to automate the end-to-end lifecycle of objects within the building.

Parcel Management

Centralized 24/7 reception for personal and corporate packages without human intervention.

Interdepartmental Logistics

Asynchronous exchange of equipment and sensitive documentation between floors and teams.

Columat Manager

Real-time visibility, remote management of compartments, and advanced analytics.

CONCLUSION

From Visible Friction to Invisible Infrastructure

The difference between a saturated office and an efficient one isn't more staff—it's a correctly designed flow. At T-Systems, Columat transformed daily logistics into an automated infrastructure that simply works. By removing the dependency on people, the operation scales itself, allowing the team to focus on high-value tasks while providing employees with total autonomy.

Use cases

SOLUTIONS APPLIED AT

T-Systems

Columat Smart Locker integrated in a modern corporate office with minimalist design

CORPORATE OFFICE

Headquarters
Workplaces
Digitize delivery, asset management and internal exchanges across your corporate offices. Columat structures these processes into a secure and traceable system that eliminates manual tasks and improves the operational efficiency of your offices.
SEE INDUSTRY
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