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140000
Healthcare
Parcel management
2024
Global Workplace Manager
In a large-scale corporate environment, where technical, scientific, and administrative teams operate in parallel, managing physical objects becomes a constant challenge.
For years, these exchanges have relied on overcrowded reception areas and manual processes—a model poorly aligned with the agility, traceability, and autonomy demanded by a global company like Johnson & Johnson.
When internal logistics slows down teams, internal physical flows affect multiple areas:
The result wasn't just operational inefficiency. It was wasted time, a lack of control, and a less-than-ideal internal experience for the employees themselves.
Strategic benefits and measurable KPIs
Perception of space quality
Time spent on physical tasks by management staff
Parcel congestion in common areas
Digital traceability and audited access
The implementation of Columat's Smart Lockers enabled Johnson & Johnson to transform its internal physical inventory management into an automated, traceable, and always-available system. The lockers began functioning as a central exchange hub, covering various use cases:
Exchange of documentation, equipment or materials between areas without overlapping schedules.
Autonomous reception and collection of packages without overloading the reception area.
Johnson & Johnson's experience demonstrates that operational efficiency doesn't always depend on large, visible transformations. Sometimes, the real impact lies in streamlining the invisible.
With Columat, Smart Lockers become a key component of the corporate ecosystem: a solution that connects people, spaces, and physical processes with the same digital logic that already governs the rest of the organization.
