Columat powers Paack’s Smart Lockers network:

Scaling to 1M monthly orders.

Digital Transformation of Municipal Markets

Employees

1000

INDUSTRY

Smart City

USE CASE

Click & collect

CLIENT FROM

2023

"Columat has modernized the logistics network of Barcelona and Catalonia's municipal markets, guaranteeing accessibility, traceability and product preservation in urban and rural environments, bringing local and km0 commerce closer to citizens."

Marta

Commerce

THE CHALLENGE

Overcoming accessibility and digital barriers in traditional commerce

Traditional municipal markets faced significant structural challenges that limited their growth and generational renewal in an increasingly digital world:

01

Traditional opening hours (8h to 14h) excluded young and active users

01

Small vendors lack the time and resources to manage complex e-commerce or digital catalogs

01

Not all potential customers could visit the market physically due to work schedules or mobility issues, limiting the reach of quality products

01

Implementing online sales was perceived as complex and expensive, with very high barriers for training and maintenance

THE RESULT

A Strategic Project for Commercial Revitalization

The implementation of the Click & Collect network, supported by Next Generation EU funds, has consolidated municipal markets as technological and economic pillars of the city:

+200

Markets integrated into a centralized network

58%

Pick-ups made outside of traditional hours

-67%

Reduction in product waste and losses

100%

Compliance with sanitary and food regulations

THE SOLUTION

Integrated Network of Smart Lockers with Thermal Control

A comprehensive local logistics solution that automates delivery and collection processes without friction for the vendor:

24/7 Availability

Extension of commercial hours to attract younger audiences and guarantee access to fresh products at any time

Thermal Control System

Lockers designed to guarantee the cold chain (2-8°C) for fresh and sensitive products like food

Digital Showcase without Barriers

Simple tools for vendors to manage orders without needing their own website or complex training

Intelligent Logistics

Integration with e-commerce and ERP systems to deliver in external hubs and reach new consumer profiles

CONCLUSION

Leading the Digital Transformation of Proximity Commerce

The strategic alliance between Columat, IMMB, and Diputació de Barcelona has created a high-impact technological bridge. By removing time and mobility barriers, the project has successfully modernized the commercial fabric of Barcelona and multiple municipalities in Catalonia, ensuring that the highest quality fresh products remain accessible to everyone, anywhere, at any time.

Use cases

SOLUTIONS APPLIED AT

Diputació de Barcelona

Smart locker installation for public administration and tourism

SMART CITY

Public Administration
Tourism
Digitize delivery, pickup and exchange services across public spaces. Enable autonomous access to parcels, fresh products and shared services while reducing traffic and improving citizen convenience. Transform urban environments into connected service infrastructures.
SEE INDUSTRY
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