Smart Lockers

Smart Lockers: the advantages of using Smart Lockers

The benefits offered by Smart Lockers make them quickly positioned in the market.

If you manage deliveries and pickups of purchases, parcels or any type of item, you will know that it can be a somewhat cumbersome task, but there is a solution that automates the entire process and also adds multiple benefits, we are talking about Smart Lockers, the intelligent systems that are incorporating both companies and individuals in their lives. We will now tell you why to use this technology.

Advantages of implementing Columat Smart Lockers

Ensures deliveries

One of the main inconveniences when delivering parcels is the absence of the recipient at home. According to logistics providers, 1 out of every 4 deliveries made are unsuccessful due to the absence of personnel at home.

With the use of Smart Lockers you can ensure 100% secure deliveries. As simple as depositing the package or items in the compartment assigned to the recipient.

More than 80% of customers will not buy again from a company that has failed to deliver, so the use of these devices improves the relationship with users, saves time for logistics operators and provides greater delivery security for senders and recipients.

100% insured deliveries
Improve user experience

1 out of every 4 deliveries made are unsuccessful due to staff absence at home.

Speeds up delivery times

The operation of the smart lockers by sender and recipient is very simple, just by typing a personalized user code or QR code scanner, delivery and collection can be managed.

This simple operation speeds up the delivery and collection process (>1 minute).

In the case of Smart Lockers that are implemented in retail stores such as pharmacies or supermarkets, consumers experience a reduction in waiting times by eliminating queues at checkouts or counters.

Saving of time by the delivery manager
Time savings for users.

Reduces CO2 emissions

Failed deliveries lead to up to three visits to the recipient's home, increasing the carbon footprint of such deliveries. It is estimated that between 20% and 30% of carbon dioxide emissions come from last-mile logistics.

The courier can deliver different packages to the Smart Locker, thus reducing the number of trips and improving the environmental impact.

The implementation of smart lockers reduces CO2 emissions into the atmosphere transforming our cities into more sustainable urban areas with better air quality.

Alignment with SDG 11: sustainable cities and communities

Drives cross-selling

The versatility of Smart Lockers allows them to be used both outdoors (strategic points) and inside stores.

The installation of these smart systems inside the stores as Click & Collect collection points boosts cross-selling; we encourage users to go inside the store to carry out their collection through the smart lockers, once inside the user is more likely to make additional purchases. “About 49% of users who pick up their purchases from smart lockers installed in a store end up making a purchase in the store.”

In addition, the use of smart lockers in retail increases brand awareness, and can promote strategies to approach the user through these strategic points of contact.

New sales channel for retailers
New communication channel

Security and privacy

Security and privacy are two substantial factors for users when making purchases.

Users have full confidence in the use of smart lockers as a means of receiving their orders by not having to give their home or work address to third parties.

The software that integrates Columat Smart Lockers allows full traceability of deliveries and pick-ups: dates and times of delivery and pick-up are recorded by the system and shared with senders and recipients.

In addition, the software and hardware system with which our smart Lockers are manufactured make them resistant to vandalism and provide high security for the reception and collection of packages / items.

Privacy of personal data and content of deliveries
Compartment safety
Sanitizing and contactless systems
Traceability of deliveries and pick-ups

24/7 availability

A service that very few establishments can offer, availability 24 hours a day, 7 days a week.

The Smart Lockers offer 24/7 operation, which allows managers (logistics operator, employees, users) to deliver to them at any time, as well as recipients, who can pick them up for convenience at a time that best suits their lifestyle.

Optimization of internal resources (time, costs, etc.)
Improves users' work/life balance

Ensure the right temperature for your products

Smart Lockers Food have the peculiarity of being intelligent systems with refrigeration. Each compartment has a modulable temperature from -20ºC to +50ºC: freezing, refrigerated, ambient and hot.

The Smart Temperature Lockers allow the durability of the products, avoiding the breakage of the temperature chain necessary for each item.

With this type of lockers, supermarkets, food retailers or HORECA sector do not have to worry about the conservation of the delivery of their products, because the end user will be able to pick it up in perfect condition.

Perdurability of food
Conservation of products requiring temperature (from -20ºC to + 50ºC)

If you want to know more about these Smart Lockers with temperature:

https://www.columat.com/refrigerado/

Smart lockers offer many more benefits and functions than you can imagine.

Having a great business idea or a good strategic plan is the first step, but to execute them we need tools that allow us to achieve results, therefore, these delivery and collection automation systems are increasingly demanded by both individuals and companies.

The automation of deliveries and collections allows agility and optimization of resources, two very significant aspects nowadays for the life of any person and business.